Frequently Asked Question


Generic

We currently accept payments using PayPal, credit/debit cards or bank wire transfers.

After the payment confirmation we will activate your VPS within minutes, your dedicated server will be online within 6h (M-F 8:00 – 20:00). The colocation facility is available for provisioning 24/7 and it takes less than 1h to mount and power up your server.

We have zero tolerance for local and international regulations violations and spamming is one of them. Should we received any complaing regarding your online activity we will immediately cancel the service in question with no prior notice.

The DoS/DDoS inbound attacks targeting our customers will be automatically blocked by our state of the art protection systems within 3 seconds when certain thresholds are exceeded. The application level attacks can be mitigated on the server’s level. For additional details please contact us.

We do undestand that there are situations where a standard configuration is not compliant with certain requirements. Please contact us prior to ordering a standard service to discuss a custom configuration.

Each client has to sign a service providing contract of 12 or 24 months that is eligible to be interrupted at any time before the due date with no penalties or fees for the standard services. The custom services are not eligible for early interruption.

As this moment, our total internet capacity exceeds 40 Gbps