IT services

Our experienced engineers will take over IT service tasks, enabling the company to run smoothly and meet your business goals.

IT support and onsite interventions

Service description

You benefit from IT interventions at your company's headquarters for IT requests that can not be resolved remotely, removing potential risks and re-establishing employees. Any incident with the potential to affect your business will be resolved in a timely manner by our specialists who will visit your company.

+40 (21) 655-55-55

Benefits

  • Interventions under contract

  • Proactive support according to contract

  • Solutioning time guaranteed by SLA

  • IT solutions from certified specialists

  • Uninterrupted activity

  • Increased productivity in the company

Other services

Remote IT support

Service description

Choosing the service Remote IT support, you will receive IT support when you need it, based on the ticketing system, which will allow you to quickly and easily record an IT support application to resolve the emerging incidents. In the case of an IT problem, you have several ways to call on our team's specialized support: by email, online or by phone.

The IT support team is divided into three levels of competence (Level 1, 2 and 3), and each IT ticket will be retrieved and resolved according to the specific complexity category.

+40 (21) 655-55-55

Benefits

  • Remote IT support, as per contract

  • Tracking the incident

  • Support for resolving incidents on workstations

  • Support for applications and escalation to the vendor

Other services

Server support and administration

Service description

We offer an extensive range of IT services and server management solutions, complex email server migration projects, or deployment of security solutions. With a dedicated networking team and beyond, your servers will benefit from maximum performance and optimal performance of critical systems for running your business.

+40 (21) 655-55-55

Benefits

  • Control over SLA originally agreed

  • Database management and efficient resource management

  • Successful implementation of performance enhancement solutions

  • Resolve incidents in the shortest possible time

  • Reducing incidents on servers by monitoring them

Other services

Proactive remote monitoring

Service description

Monitoring prevents interruption of activity and increases availability of IT systems. Any possible risk on workstations or servers is reported 24/24 through a specific application that allows us to offer a proactive service to ensure the availability of infrastructure and IT systems.

+40 (21) 655-55-55

Benefits

  • 24/24 remote monitoring for workstations and/or servers

  • Identify non-functional components or applications that may cause interruptions

  • Programming of monitored interventions

  • Reduce the costs associated with interruptions in daily activity

Other services

Computer repair and maintenance

Service description

We can provide repairs for desktop, laptop, or server computers regardless of brand. With qualified specialists, we can also secure the installation of a complete computer network at headquarters to multi-level buildings.

Installation of desktop operating systems, servers, network storage, network-attached storage as well as configurations such as routers, switches, networking equipment or internet and telephony plugs.

+40 (21) 655-55-55

Benefits

  • You know exactly what computer problem, what components are defective and how much it costs to fix it

  • Running antivirus and antimalware scan programs

  • Test all computer components

  • The operating system will load more easily

  • Your equipment will be repaired the same day after diagnosis

  • We move to your company's headquarters whenever we are asked

Other services

IT security management

Service description

IT Security Services are designed to provide more stability and protection for companies and their resources. Through advanced monitoring and proactive risk identification systems with a negative impact on business, our specialists will intervene much faster to ensure the necessary security measures.

Your company's privacy data is well protected by tracking data transfers, but also by making a periodical backup.

+40 (21) 655-55-55

Benefits

  • Ensuring company data security

  • Running antivirus and antimalware scan programs

  • Productivity gain for employees by identifying activities

Other services

IT management and strategic support

Service description

The purpose of a management service is also to provide support through regular reporting on the quality of IT services delivered by offering tailor-made solutions for the needs of any company. You will receive monthly activity reports with the ability to make decisions based on information relevant to your business.

+40 (21) 655-55-55

Benefits

  • Optimizing your business with personalized IT solutions

  • Meetings when you need, with the IT manager assigned to your company

  • Better interaction with the IT support team

Other services
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